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0 / 9 Policies Accepted
Effective Date: 1 January 2026  |  Business Entity: ViViD Email Verifier (Subunit of ViViD App Studio, Mumbai)
⚠️ Disclaimer
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Limits our liability for information accuracy, third-party services, and outcomes arising from use of our digital products.

“I understand that ViViD App Studio provides services "as-is" with no warranties, and that liability is limited to the extent permitted by Indian law.”
📋 Terms of Service
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Governs the legal relationship between you and ViViD App Studio, including deliverables, IP ownership, milestone payments, and prohibited conduct.

“I agree to the Terms of Service, including milestone-based billing, IP transfer upon full payment, and the exclusive jurisdiction of Mumbai City, Maharashtra, India.”
🔒 Privacy Policy
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Describes how we collect, store, and protect your personal and project data in compliance with GDPR, CCPA, and the Indian IT Act 2000.

“I consent to the collection and processing of my data as described in the Privacy Policy, including the use of cookies for analytics.”
🍪 Cookie Policy
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Explains our use of essential and optional analytical cookies, your right to control them, and the impact of disabling certain cookies.

“I accept the use of essential and analytical cookies as described in the Cookie Policy.”
💳 Payment Policy
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Covers secure PCI-DSS Level 1 payment processing via Razorpay, accepted methods, GST at 18%, and invoicing terms.

“I agree to milestone-based payments, 18% GST on domestic invoices, and processing via Razorpay as stated in the Payment Policy.”
💰 Refund Policy
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Governs milestone-dependent refunds, non-refundable Discovery phase fees, and pro-rata calculations for in-progress work.

“I understand that refunds are milestone-dependent and that completed, approved deliverables are non-refundable.”
⚖️ Dispute Resolution
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Establishes a 3-step internal escalation before binding arbitration under the Arbitration Act 1996, seated in Mumbai City, Maharashtra, India.

“I agree to the 3-step dispute resolution process and binding arbitration in Mumbai City, Maharashtra, India as the sole venue for legal proceedings.”
✅ Compliance Policy
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Affirms our adherence to GDPR, CCPA, Indian IT Act 2000, mutual NDAs, and a zero-tolerance anti-bribery policy.

“I acknowledge ViViD App Studio's compliance with global data standards and agree to mutual NDA terms when applicable.”
🤝 Support Policy
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Defines 60-day post-delivery bug-fix coverage, SLA tiers, and AMC options for ongoing maintenance and monitoring.

“I accept the support SLA terms, including 60-day post-delivery bug-fix coverage and AMC packages for extended support.”
🏛️ Jurisdiction & Governing Law
All policies are governed exclusively by the laws of India. Any dispute or litigation shall be subject to the exclusive jurisdiction of the courts of Mumbai City, Maharashtra, India. By accepting, you confirm you have read and understood each policy.